Privacy policy

About this policy

These notices apply to Wanderair (“Wanderair”, “we”, “us”). For support, questions or privacy requests, email [email protected].

This policy explains how we handle information when you visit wanderair.app, request launch updates, contact us or use the Wanderair mobile app. Some app features are still in development. We process feature-specific information only when you use that feature.

Launch updates and support

For launch updates, we collect your email address, an optional city, the signup time and a record of the consent wording. We use these to maintain the list and send the updates you requested. The legal basis is your consent. You can withdraw it at any time by emailing us or replying to an update; this does not affect earlier lawful processing.

If you contact us, we use your message and contact information to respond and resolve your request. Please do not send payment-card details or other unnecessary sensitive information.

Website delivery and security

Cloudflare delivers this website and media. Hosting and security services may process your IP address, request time, requested resource and basic device or network information to deliver content, investigate faults and protect against abuse. Necessary security processing serves our legitimate interest in operating a reliable service.

This marketing website does not request device location, install advertising cookies or include third-party analytics. Fonts and images are hosted with the website. You can read its content without submitting a form.

Your mobile account

The mobile app uses Clerk to authenticate accounts and Convex to provide application services. Account information can include an account identifier, email address and profile details supplied during sign-in. We use the information needed to create your account, provide requested features and handle support, on the basis of performing the service you request.

Where you choose location-based features, the app requests device permission. You can refuse or revoke that permission in your device settings. We use location to support map features; the marketing website does not collect it. Settings and information you choose to provide are used for the corresponding app features.

Purchases and access

When purchases are available, Apple or Google handles the store transaction. RevenueCat and our backend process purchase identifiers, subscription status and access periods so the app can recognize your entitlement and restore access. Wanderair does not receive your complete payment-card number. Store operators handle payment information under their own privacy policies.

Providers and disclosures

We use Cloudflare for hosting and media, Convex for application data, Clerk for authentication and RevenueCat for purchase management. These providers receive information needed for their role. Email services used for a requested update or reply also process the message and delivery information.

We may disclose information where legally required or reasonably necessary to protect the service and its users. We do not sell personal information or share signup details with advertisers. Access to launch-update records is restricted to authorized administrators.

International processing

Service providers may process information in countries other than the one where you live. Where data-protection law requires safeguards for a transfer, appropriate arrangements must apply, such as an applicable adequacy decision or contractual safeguards. Contact us for information about the arrangements relevant to your data.

How long information is kept

We keep launch-update information while we are sending the updates you requested. When you withdraw consent, or the list is no longer needed, we remove it from active mailing records. A limited record may be retained where needed to document consent, honor an opt-out or meet a legal obligation.

Account information is kept while needed to provide your account and requested services. After closure or a verified deletion request, information no longer needed is deleted or anonymized. Purchase, support and security records may be kept where necessary for legal obligations, refunds, disputes or abuse prevention. Retention depends on the purpose and applicable obligations; backups are removed through the provider’s normal lifecycle.

Your rights and choices

Depending on applicable law, you can request access to your personal information, correction, deletion, restriction or a portable copy, and object to processing based on legitimate interests. Contact us using the email above. We may ask for information needed to verify that a request is yours. Some records may need to be retained for legal reasons.

You can unsubscribe from launch updates without closing an app account. Closing an account or deleting the app does not cancel a store subscription; manage subscriptions with the store where you purchased them.

You can also complain to the data-protection authority where you live or work. More information is available in the European Union’s guide to data-protection rights.

Security, children and changes

We use access controls and other safeguards appropriate to the service. No online system can promise absolute security. The launch-update list is intended for adults planning travel. Contact us if you believe a child has submitted personal information.

We update this notice as the service changes. The date above identifies the current version. Where a change requires additional information or consent, we will provide it before applying that change to the affected processing.